What is more effective: sending an email or a chat message? What do you prefer? How do you decide?

Sometimes you can hear that emails are a thing of the past. Others would say that chats are too intrusive. And there may be a grain of truth in both statements. However, there’s one tiny detail to remember.

To know what’s better you have to explore the context, the area of work you are talking about, as well as the people involved in this process of communication. These are but a few factors to consider before deciding how best to contact your colleagues, partners, or clients.

So choose what’s best for you and your receiver, and send that message.

Good luck,

Oksana

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